Privacy Policy

Information we collect

When you contact us by email or another method you choose, we receive the name, email address, company details, partnership requests, issue descriptions and attachments you provide. We use this information only to respond, develop partnerships, provide support and retain necessary business context.

When you visit this website, hosting services, browsers and security infrastructure may process your IP address, device and browser type, access time, page paths and basic logs. This information is primarily used to deliver the website, maintain security, troubleshoot issues and maintain performance.

Product data practices

LIGHTOUCH products process different types of data according to their features. For example, DataLayer Studio primarily processes videos, FIT / GPX activity files, exports and previews locally on your device. Using this website does not upload those files to the LIGHTOUCH website.

If a product uses iCloud, the App Store, weather services, AI services or other third-party features, the scope of data processing is described on its product page, in-app notices, platform policies or third-party terms.

Third-party services

This website may link to the App Store, GitHub, X, Cloudflare, Apple, OpenWeather or other external websites. Following those links takes you outside the LIGHTOUCH website, where each service handles data under its own privacy policy.

Data retention and security

We retain contact and communication records only as long as needed for the purposes above and take reasonable measures to reduce the risk of unauthorized access, disclosure, alteration or loss. Please do not submit private videos, activity routes, health data, keys, signing materials or other sensitive information through public channels.

Your choices

You may contact us at [email protected] to request access to, correction of or deletion of the contact information you provided. Some records may need to be retained for legal, security or essential business reasons.